DothanRecruiter Since 2001
the smart solution for Dothan jobs

Customer Solutions Tech Support

Company: MOMMY JOBS ONLINE
Location: Montgomery
Posted on: September 21, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! EssentialFunctions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge ofour management systemsvaried product line and installation processes Educate customers on the use ofour management system homesystemsand products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strictattendance/punctualitypolicy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select theCustomer ServiceWAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLKIMHALE on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: MOMMY JOBS ONLINE, Dothan , Customer Solutions Tech Support, Other , Montgomery, Alabama

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Tool & Die Maintenance - Montgomery
Description: IMMEDIATE OPPORTUNITY TOOL amp DIE MAINTENANCE STARTING PAY RATE: 22.44 - 30.20 PER HOUR TWO-YEAR WAGE PROGRESSION BASED ON EXPERIENCE POSITION SUMMARY: The Maintenance Team Members support the (more...)
Company: AIDT
Location: Montgomery
Posted on: 10/17/2019

Sales Representative - Home Security Sales - Full Training
Description: Join DEFENDERS, the only Authorized Premier Provider for ADT home security systems. Defenders has an immediate opening for a Sales Representative in your local area to help residential homeowners select (more...)
Company: DEFENDER SECURITY
Location: Tallahassee
Posted on: 10/17/2019

Hybris DevOps Engineer
Description: Requisition Number: 70537 Insight is looking to add a dynamic Sr Hybris DevOps Engineer to join our Global team that will work on designing, developing and supporting the Hybris platform to connect (more...)
Company: Insight Enterprises, Inc.
Location: Montgomery
Posted on: 10/17/2019


Supermarket Shopper
Description: Every few years, a company emerges and transforms an industry. Instacart been leading the evolution of a 800B retail market, and redefining how people shop for groceries. In a few short years we've launched (more...)
Company: Instacart
Location: Tallahassee
Posted on: 10/17/2019

Senior Data Center Architect (Pre-Sales)
Description: Requisition Number: 73646 As a Data Center Architect you ll lead discussions with clients around their cloud and data center initiatives. You ll assist account executives with technical and business (more...)
Company: Insight Enterprises, Inc.
Location: Montgomery
Posted on: 10/17/2019

Registered Nurse - CATH LAB - FT Days - Temple, TX (Relo - TX - Sign On Bonus)
Description: The Registered Nurse RN exhibits and executes Baylor Scott amp White Healths BSWH Values amp Behaviors in delivering and coordinating patient care. Utilizing the BSWH nursing professional practice (more...)
Company: Baylor Scott
Location: Tallahassee
Posted on: 10/17/2019

Internship - Operations
Description: INTERNSHIP - OPERATIONS LOCATION Montgomery, AL Home Office DURATION May 18th, 2020 - August 7th, 2020 SUMMARY Caddell is seeking qualified students for Summer and Fall 2020 Internship positions. Students (more...)
Company: Caddell
Location: Montgomery
Posted on: 10/17/2019

PROJECT SUPERINTENDENT - CORRECTIONS/PRISON EXPERIENCE
Description: PROJECT SUPERINTENDENT - CORRECTIONS/PRISON EXPERIENCE LOCATIONS SOUTHEAST U.S. - RELOCATION OPPORTUNITY JOB SUMMARY Responsible for the timely, cost-effective placement of the entire project's contracted (more...)
Company: Caddell
Location: Montgomery
Posted on: 10/17/2019

Life Insurance Sales Representative - LIFE INSURANCE LICENSED REQ'D (Montgomery,AL)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Montgomery
Posted on: 10/17/2019

Registered Nurse - F1/OPT Visa Sponsorship
Description: Seeking qualified foreign students on a student visa or on OPT to join our green card sponsorship program. br U.S. Nursing License and F-1
Company: ADEX Healthcare Staffing
Location: Tallahassee
Posted on: 10/17/2019

Log In or Create An Account

Get the latest Alabama jobs by following @recnetAL on Twitter!

Dothan RSS job feeds