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Advanced Medical Support Assistant

Company: Veterans Affairs, Veterans Health Administration
Location: Dothan
Posted on: June 5, 2021

Job Description:

The Central Alabama Veterans Health Care System (CAVHCS) is recruiting for the position of Advanced Medical Support Assistant (AMSA) within the Health Administration Service. [ "This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until December 31, 2021. The initial cut-off date for referral of eligible applications will be February 19, 2021, with subsequent cut-off dates every two weeks following. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled. The AMSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. AMSA's must successfully complete and maintain all required scheduler and soft skills training. Assignments at this level include, but are not limited to: scheduling, canceling, re-scheduling patient's appointments and/or consults; entering no-show information; monitoring the electronic wait list; preparing for clinic visits; monitoring both inpatient and outpatient appointments for areas of responsibility; ensuring encounter forms are completed in order to obtain appropriate workload credit; verifying and updating demographics and insurance information; processing all emergency and non-emergency transfers to other VA facilities or private hospitals; performing beneficiary travel, basic enrollment, eligibility, co-pays and pre-authorization requirements for specific coverage (i.e., TRICARE, sharing agreements, etc.). The Advanced Medical Support Assistant coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary), ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments. They develop/maintain effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; facilitate/process secure messaging with the patient and team; notify patients of normal lab results; develop and manage a tracking system for follow up care such as consults, tests, etc.). Work Schedule: Mon-Friday 8:00AM to 4:30PM Position may require occasional work beyond this schedule\nCompressed/Flexible: Not Available\nTelework: Not Available\nVirtual: This is not a virtual position.\nRelocation/Recruitment Incentives: Not Authorized\nFinancial Disclosure Report: Not required This is an open continuous announcement and we will accept applications for this occupation on an ongoing basis; qualified applicants will be considered as vacancies become available. Applicants will be referred to selecting official on a continual basis until all vacancies are filled OR until the closing date of this announcement. Applicants need not re-apply once the application is referred to the selecting official." ]

Keywords: Veterans Affairs, Veterans Health Administration, Dothan , Advanced Medical Support Assistant, Other , Dothan, Alabama

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