Front Desk Representative - Canopy
Company: Orthopaedic Solutions Management
Location: Tallahassee
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Provide customer service and
professionalism to support patient flow in the clinic. Register
patients for scheduled appointments by verifying demographics and
insurance information, obtaining initial authorizations and
referrals, and arranging all documentation for visits. ESSENTIAL
FUNCTIONS · Greet and welcome patients to clinic · Verify and enter
all patient demographics and insurance information into the
computer system including authorization and referral numbers ·
Collect co-pays, surgery prepays, and outstanding balances due from
patients for services rendered. · Balance and batch all cash,
checks, and credit card charges collected. · Schedule follow-up
appointments on an as needed basis. · Take in disability forms. ·
Verify all demographics and insurance information for patients. ·
Obtain all authorizations and referrals necessary for visit. ·
Prepare all documentation for visits including creating charts for
new patients. · Perform other responsibilities associated with this
position as deemed appropriate. GENERAL COMPENTENCIES DESIRED ·
Basic knowledge of insurance plans and medical terminology. ·
Ability to be a team player and be flexible. · Ability to
multi-task, communicate effectively, and organize and prioritize
responsibilities. · PC skills with a typing speed of approximately
30 WPM. PHYSICAL DEMANDS Work may require sitting and/or standing
for long periods of time; also stooping, bending and stretching for
files and supplies. Occasionally lifting files or paper weighing up
to 30 pounds. Requires manual dexterity sufficient to operate a
keyboard, calculator, telephone, copier and such other office
equipment as necessary. It is necessary to view and type on
computer screens for long periods and work in an environment which
can be very stressful. CREDENTIALS DESIRED Must have a high school
diploma or equivalent and at least one year of relevant work
experience in a medical front office or customer service setting.
Orthopaedic Solutions Management is a Drug Free Workplace We are
committed to maintaining a safe, healthy, and productive work
environment. As part of this commitment, we operate as a drug-free
workplace. All candidates will be required to undergo
pre-employment drug screening and/or be subject to random drug
testing in accordance with applicable laws and company policy.
Keywords: Orthopaedic Solutions Management, Dothan , Front Desk Representative - Canopy, Healthcare , Tallahassee, Alabama
