Ambassador in Training -Full Time

Company: The Crossing at Big Creek
Location: Cottonwood
Posted on: April 1, 2026

Job Description:

MAKE UP TO $43,992 WITHIN YOUR FIRST YEAR NO SKILLS? NO PROBLEM! WE TRAIN YOU! This is a team-oriented position with advancement opportunities. As an Ambassador in Training, your responsibilities are to develop and maintain positive relationships with guests. You will provide an exceptional customer service experience in all areas by assisting guests with skill games, explaining gaming rules, play and payout process, hospitality at our lodge, bartending, and cooking in the brewery. You will also be required to alert tech or gaming floor manager of any malfunctioning games. This position requires candidates to learn and perform in all areas and be very versatile in order to provide the quality of service we have committed to giving each guest. Position requires friendly, customer service-driven individuals who possess excellent guest interaction skills, attention to detail and a commitment to the rules and regulations. The successful candidate will possess: High School Diploma or equivalent Ability to pass background check Subject to drug screen within 90 days of employment Excellent customer service skills Conflict resolution skills Basic computer skills Availability to work all shifts including nights and weekends Ability to stand for 8-10 hours Job duties include but are not limited to: Operating skill games Explaining rules, game play and payouts to guests as needed Light cleaning duties related to gaming floor, lodge, and cabins Monitoring guests and ensuring compliance with all rules and regulations Facilitating bingo games Bartending and cooking All other duties as assigned or required Employee Benefits (Full-time) Because we seek out the best in you, TCBC provides a meaningful benefits package you can trust in. Company covers 50% Health Insurance (BCBS) Dental & Vision (BCBS) Health reimbursement plan Years of service discounts on insurance IRA Company Match up to 3% (after 1 yr of service) Paid time off (yrs of service increase) Holiday Season Savings Fund Holiday Pay Weekend Pay $6 additional per hour Tips TCBC is an Equal Opportunity employer that is fully committed to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state of local law. We are dedicated to providing a work environment free from discrimination and harassment and where employees are treated with respect and dignity.

Keywords: The Crossing at Big Creek, Dothan , Ambassador in Training -Full Time, Customer Service & Call Center , Cottonwood, Alabama