Automotive Service Advisor
Company: Midas - Columbus, GA
Location: Opelika
Posted on: February 18, 2026
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Job Description:
Job Description Job Description At Midas we are dedicated to
providing quality services to customer vehicles in the areas of
inspection, diagnosis and repair utilizing the expertise attained
through ASE Certifications and/or years of automotive repair
experience. We are looking for a friendly, motivated, and
knowledgeable Automotive Service Advisor to join our Midas team.
The Service Advisor is the face of our shopresponsible for creating
a positive first impression, understanding customer concerns,
recommending services, and keeping the workflow moving efficiently
between customers and technicians. Key Responsibilities: Greet
customers warmly and listen to their vehicle concerns. Write up
repair orders with clear and accurate documentation. Explain Midas
maintenance and repair services with confidence and integrity.
Communicate recommended services based on inspections, mileage, and
manufacturer guidelines. Provide accurate estimates and obtain
customer approvals for work. Coordinate workflow with technicians
to ensure timely service. Keep customers informed throughout the
repair process. Review services performed at pick-up and answer any
follow-up questions. Schedule appointments and maintain organized
service records using the Midas POS system. Recommend and promote
Midas specials, warranties, and preventative services.
Qualifications: Previous experience in automotive service writing
or customer-facing automotive roles preferred. Basic understanding
of automotive systems and maintenance needs. Excellent
communication and interpersonal skills. Professional, dependable,
and goal-oriented. Ability to multitask and thrive in a fast-paced
environment. Comfortable using computer-based work order and
scheduling systems. Valid drivers license and clean driving
record.
Keywords: Midas - Columbus, GA, Dothan , Automotive Service Advisor, Construction - Building Trades , Opelika, Alabama
